Shipping Policy
Shipping Policy
Last updated: June 2026
Free Shipping
We offer free shipping on all orders, worldwide. No minimum spend required.
Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding Thai public holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Southeast Asia | 5-10 business days |
| Australia / New Zealand | 7-14 business days |
| Europe | 10-18 business days |
| United States / Canada | 10-18 business days |
| Rest of World | 10-21 business days |
Delivery times are estimates and may vary due to customs processing, courier delays, or peak periods.
Tracking
All orders include tracking. You will receive your tracking number by email once your order ships.
Customs and Duties
Teashell ships from Thailand. International orders may be subject to import duties and taxes levied by your country's customs authority. These charges are the buyer's responsibility. We are not responsible for delays due to customs.
Contact
For shipping enquiries, email haulzy.store@gmail.com with your order number.